Property Owner News and Notices
IBK Corporation Now Accepting Online Payment
Innsbrook Corporation Online Statements now has a “Pay Now” feature. Property Owners can now view and pay monthly Innsbrook Corporation statements via credit card or electronic payment (ACH) from your bank account.
- Not signed up for online statements? Sign up for online statements here: https://innsbrookresort.clubhouseonline-e3.net/login.aspx
**Please note online statements are for Innsbrook Corporation only.
Property Owners are still welcome to pay their statement via check if they wish. For any questions, contact Terry at firstname.lastname@example.org
COVID-Related Operational Changes
Over the last year, Innsbrook executed safety plans to avoid as many COVID-19 disruptions as possible in our community. We added additional hand sanitizer stations in public buildings, reduced capacity in public areas, and required all public-facing employees to wear a mask. With the recent change in CDC recommendations for public health as it pertains to business and event operations, Innsbrook has updated our operations.
Because the CDC has noted a higher risk for infection and transmission due to the Delta variant, Innsbrook is again requiring public-facing employees to wear masks. We will be practicing social distancing as recommended, but employees who work regularly with the public will be masked.
We will continue to monitor and communicate important issues and any additional changes or updates to operations.
50th Anniversary Cups Available for Pickup
Did you pre-order or custom order 50th Anniversary cups? They are ready for pickup at the Charrette Creek Commons office now weekdays from 9 a.m. to 4 p.m. Stop by and pick yours up!
Guest Authorizations Must Be Made Online via Property Owner Portal
Guest authorizations are no longer being accepted via email. All guest authorizations must be submitted via the Property Owner Portal to ensure efficient entry for your guest. If it is your first time using the portal, you will need to complete a one-time registration to gain access. Registering guests via the portal is quick and easy. Thank you for helping us to make your guests’ entry to Innsbrook as smooth and secure as possible.
Should you need assistance accessing with the Property Owners' portal, please call 636.928.3366 ext. 9180.
Permit Applications and Payments to the Administration Building
A friendly reminder that permit applications and payments should be dropped off at the IBK Administration building (just south of the Main Gate). There is a mail slot attached to the exterior door leading into Accounting. Please be sure to submit applications 1-2 weeks before you intend on starting the work to ensure there is an appropriate amount of time for the approval process. For questions regarding permits, please email Sam Starostki at email@example.com.
Water Quality Report
The Safe Drinking Water Acts require that water systems issue an annual consumer confidence report to customers. See our latest report here.
The 2021 issue of Innsight is in the mail to our homeowners. Look for it in your mailboxes soon! If you haven't received yours or need to request another copy, please visit the Charrette Creek Commons or Real Estate Office to get a copy.
*Please note that the COVID-related requirements noted in this issue have changed.
Recycle Right - Our Services Depend On It
The recycling industry has faced significant changes and its effects could result in a loss of service at Innsbrook. With your help in using recycling services correctly, we can continue to live in harmony with nature and keep services.
For a PDF of acceptable recycling practices, visit here. Printed copies also are available outside the Property Owner Information Office or the Main Gate. Thank you for doing your part for our community.
Innsbrook property owners who are members of Silver Sneakers or Renew Active may be eligible to receive complimentary fitness classes. Check with your insurance company to see if you’re covered with either program and join us at the Fitness Center!
Innsbrook Email Sign Up
Keep up-to-date with the latest news by signing up for Innsbrook emails: www.innsbrook-resort.com/about/email-sign-up. Just select "Yes" for the categories of information you want to receive updates about! Property owner email lists include: IBK Explorer, events, emergency news and announcements; and Camp Innsbrook. You can also sign up for real estate, golf, weddings, dining and special events, vacations and meetings email updates! Need assistance? Call ext. 0.
Warren County Severe Weather Notifications
Prepare for a possible weather emergency by signing up with CodeRed to receive weather warnings on your home and/or cell phone. You can also elect to receive emails and text messages. CodeRed is an emergency alert service provided at no charge, though standard carrier fees do apply to text messages. When the National Weather Service issues a severe warning, only residents directly affected by the situation will be notified. Visit www.warrencountyema.com or call 636.456.3786 to register.
We're Sticklers When it Comes to Stickers!
No exceptions! Car stickers are for immediate family members only. All guests must go through the Main Gate to get a pass. There are security cameras at each gate and patrol will be sent to your property if you are seen driving your car through a gate and allowing a guest to follow without authorization. If these rules are violated, your stickers could be turned off. Ext. 9180.
Try out one of the daily fitness classes offered at Charrette Creek Commons! Classes are offered in yoga, Zumba, silver strength (for those over age 55) and more! See the complete fitness class schedule at www.innsbrook-resort.com/property-owners/commons/fitness-class-registration. Attend one class for $12, purchase a 10-class package for $50 or get a yearly unlimited package for $500! Ext. 9180.
Make Sure You're Not Missing Our Important Emails!
Make sure that you're not missing out on important emails concerning our Innsbrook community by adding firstname.lastname@example.org and email@example.com to your list of safe senders in your email client.
The Open Book Library
Dive into reading at Innsbrook's very own lending library! The Open Book Library is located in the stables area, near the Farmhouse and it's always open! There is no checkout system, just choose some books that look like good reading, take them to your Innsbrook property and bring them back to the library when done! You can also donate items. Please first refer to the list at the library for items that cannot be accepted due to limited space.
Innsbrook is a No-Drone Zone
The skies over Innsbrook have been deemed a "No Drone Zone" by Innsbrook leadership based on feedback and concerns from property owners. People come to Innsbrook for the ultimate private getaway and peacefulness. Though it may not be the pilot's intent, some property owners feel as if their private peace of paradise has been violated if a drone is suddenly whirring overhead. Please contact Innsbrook Security at ext. 9400 if you spot a drone over your property.
Do Not Place Large Items in Dumpsters: Cameras are Recording
Large items should not be placed in dumpsters, including things such as construction debris, lumber, appliances, furniture, etc. Innsbrook has fully operational video cameras at each of the trash and recycling depots. If you deposit anything besides household trash and recycling, you will be fined $250. Ext. 9163.
Building Adventures for Generations to Come
You can contribute to the fun and enjoyment of Charrette Creek Commons for future generations by making a commemorative donation for the purpose of personalized bricks, restful tables and benches or cooling shade trees! Find out more by calling ext. 9180 or by clicking here.
Reminders from Security
- In case of emergency, always dial 911 from either your landline or a cell phone.
- For everyone's safety, dogs must be on a leash at all times.
- Surveillance cameras are being installed at the trash and recycling depots. Signage clearly lists permissible and prohibited items. Fines for violations will be assessed.
- Golf carts and UTVs: Unfortunately, nothing can ruin a nice day out more than an accident. For the safety of our friends and family, do not allow underage or unlicensed drivers to operate your vehicle.
For security-related questions, please call ext. 9400.
Security Monitoring Documentation
Many of our property owners require proof that their property is monitored by security. If you require a letter of documentation, please contact Dennis Higgins at ext. 9402 or email firstname.lastname@example.org.
Boat and Recreational Stickers are Required
All boats must be registered with Innsbrook and have an Innsbrook boat sticker. These stickers assure that we can track down the rightful owners in the event that the boat floats away in high water or becomes untied. The same goes for recreational vehicles (golf carts and UTVs) in the event there is a breakdown or we find an abandoned vehicle. Download a sticker form at www.innsbrook-resort.com/property-owners/forms or call ext. 9180.
Brush Cutting Etiquette
If you are tree trimming or brush cutting on your property, please be sure to keep the trimmings on your lot. The brush pile drop-off location across from the Property Management Building is temporarily off-limits as we work to revamp the area. Upgrades will include improved vehicle access and compost bins. The brush pile drop-off is for property owner use only - contractor dumping is not permitted.
Stop by Charrette Creek Commons, Real Estate Sales Office or Aspen Center and check out our brand new hiking trail guides and Hiking Trail Pocket Guide and head out for a new IBK adventure! The maps are easy to understand, pleasant to look at and convenient to carry along. The Pocket Guide contains a smaller version of each map, along with birds, wildflowers, animal tracks and butterflies to look for on your hike. You can also download the maps online. Ext. 9180.
Download the Innsbrook App!
You can now take Innsbrook with you wherever you go with our new app! Features of the app include: View Upcoming Events, See Photos and Get Community Updates, Make Reservations at the Clubhouse Bar & Grille, View Golf and Real Estate Information, Submit Customer Feedback ... and more!
For More Information
Contact the Innsbrook Owners Association at 636.928.3366 x9180 or email@example.com.